Water Supply Issues Keep Flowing in Cuba

By Dariel Pradas
HAVANA, Feb 28 2025 – Problems such as hydraulic network breakdowns, water lost through leaks, power outages, and even fuel shortages are making access to water supply services difficult for the population in Cuba

“Terrible,” is how Mariam Alba, a café employee and resident of Manzanillo, a city 750 kilometers east of Havana in the eastern province of Granma, described the water supply situation to IPS.“In my neighborhood we have water almost every day, but I know places that go months without it. In the early hours, you see people carrying water from a hole filled by a leak. It’s not drinking water:” Mariam Alba.

“In my neighborhood, Reparto Gutierrez, we have water almost every day, but I know places that go months without it. In the early hours, you see people carrying water from a hole filled by a leak. It’s not drinking water. On some blocks, they’ve placed tanks: they fill them in the morning, and by night they’re empty. Then they refill them a month later,” she added.

In this province with 804,000 people, only 76% receive piped water in their homes, and just 38.7% have access to water at least once every three days. Meanwhile, over 66,000 residents depend on water delivered by tanker trucks, as confirmed by Granma’s Hydraulic Resources authorities in an interview with IPS in August 2024.

A month after that interview, the National Institute of Hydraulic Resources (INRH) announced that over 30,000 people in the province lacked access to water services, out of a total of more than 600,000 nationwide.

In Havana, where supply issues may not be as prolonged as in Manzanillo, they are more widespread: around 130,000 “customers” were affected last September.

“I’ve gone up to two weeks without water due to a supposed break in the (hydraulic) network. Then the issue gets fixed, but comes up again soon after. In the 40 years I’ve lived here, there hasn’t been a single day when I wasn’t unsure if the water would come or not,” Flora Alvarez, a 43-year-old accountant living in Centro Habana, told IPS.

A worker from Aguas de La Habana supervises the filling of a water tanker truck that supplies drinking water to residents of Havana communities. By early February 2025, over 600,000 people in Cuba were receiving water permanently through tanker trucks. Credit: Jorge Luis Baños / IPS

An Infrastructure Problem

Cuba lacks large rivers and, being an island, faces the constant risk of saline intrusion into its groundwater. It relies heavily on rainfall, so droughts severely impact water supply, especially in the agricultural sector.

However, 2024 was not as marked by this climate change effect as previous years: accumulated rainfall reached 97% of the national historical average, and reservoirs were at 63% of their total capacity, or 98% of the usual level for early February, when the INRH presented its annual report.

The problem begins with over 40% of pumped water being lost due to leaks in major pipelines, hydraulic network branches – sometimes visible on dozens or hundreds of Havana streets – and even from dripping faucets in homes.

Hydraulic sector officials acknowledge the existence of 2,500 to 3,000 such leaks.

Secondly, pump equipment breakdowns or interruptions due to frequent power outages, characteristic of Cuba’s energy crisis, also degrade service quality, which not everyone has access to.

In this Caribbean island nation of about 10 million inhabitants, only 83.9% are supplied water by public Water and Sanitation companies, 4.5% more than at the end of 2023, according to the annual report.

The INRH acknowledged in its report that this improvement is largely due to a decrease in population.

Meanwhile, investment in creating new connections to hydraulic networks and other sanitation work has slowed, reaching only 45% of the planned target, due to the negative impact of U.S. economic sanctions on Cuba and unpaid debts to creditors.

Additionally, only 61.2% of the population has access to “risk-free” drinking water services, 1.6% more than in 2023.

The “risk-free” definition aligns with the World Health Organization’s (WHO) “safely managed” standard, which refers to access to “drinking water from an improved water source that is located on premises, available when needed, and free from faecal and priority chemical contamination.”

By early February, over 600,000 people were receiving water permanently through tanker trucks, and nearly 1.5 million through “easy access” points, where people can fetch water in less than 30 minutes, including travel and waiting time.

However, these figures do not account for the thousands affected by “temporary” pipeline breaks, who must then carry water from easy access points or rely on tanker trucks that arrive as frequently as fuel supplies allow –  another recurring issue in Cuba.

The company Aguas de La Habana lays a high-density polyethylene pipe as part of the installation of new hydraulic networks in the Cuban capital. In 2024, the government installed 241 kilometers of new water supply networks, mains, and connections to alleviate chronic water supply issues. Credit: Jorge Luis Baños / IPS

Slow Progress

“The goals and targets planned for 2024 were met at an acceptable level, considering the adverse scenario,” summarizes the INRH’s annual report.

This optimism is based on the fact that, despite only resolving around 60% of public complaints or reports in several provinces, 241 kilometers of networks, mains, and new water supply connections were installed.

Or an average of 512 liters of water per inhabitant per day, representing 91.8% of the planned amount, though distribution remains uneven, as the figures show.

The INRH also worked on installing 32 water treatment plants, 10 wastewater treatment plants, and 9 desalination plants, as well as replacing pumping equipment and installing nearly 25,000 water meters, useful for promoting water conservation with tariffs based on actual consumption. Without these, many households pay a fixed monthly fee.

However, authorities predict that the core water problems will continue to “flow” through 2025, despite the government’s multimillion-dollar investments to improve the situation.